Here's what I got in my inbox:
We're sorry your family did not enjoy the Quaker Instant Oatmeal Fruit and Cream Variety Pack, and was not pleased with the ingredients used in this product as well. For your dissatisfaction, we are sending a full value replacement coupon for that box in the U.S. Postal Mail. This coupon should arrive in seven to ten business days.
Each of the ingredients in a product is selected carefully based upon the flavor, texture and appearance that it provides. Nutrition, health concerns, and flavor stability are also considered. Federal laws regarding the use and labeling of all ingredients are followed carefully. Nonetheless, we are sharing your comments about the ingredients with our product development team.
We appreciate your business, KittenYarn, and hope you will continue to use our other products. We also invite you to visit our website at www.quakeroatmeal.com for information about all of our oatmeal products.
Quaker Consumer Response
Thank you, Quaker Oats. That certainly gets you points. Thanks for listening and responding quickly. Just thought you guys ought to know....